You bet ! Every single page at honeycocoon.ca is encrypted using an extended validation SSL certificate (Explained in Video Below) - and are protected by Mcafee. This means that all communications between your computer and our server are secure. Additionally, our site is tested, scanned and certified daily to pass the McAfee Security Scan. You can conclude that our website is bullet-proof.

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It's dead simple!  Simply, choose the products you like most by clicking the 'Add to the cart' button. Once you finished shopping, head over to your shopping cart and proceed to your checkout page by following instruction. 

We accept Visa, Mastercard, Discover, American Express, Paypal & Apple Pay. All credit card informations will not be stored and securely processed. 

Your credit card is charged immediately when you place an order.

You can change your order to add more items, your address, or any personal information, but not cancel or remove an item once your order has been placed. The reason is we work with our manufacturers from around the world. When your transaction is processed, the money is automatically split between all the people and we are charged each processing fees. This causes a logistical nightmare to cancel an order, as such Once the fulfillment process begins, it can not be stopped.

On the other hand we will be able to accommodate you with:

A) Store credit equivalent to the value of the order you wish to cancel

B) A FULL refund with no restocking fees if you ship us back the item upon receiving it. 

For more information

Please contact our customer service via email at happiness@honeycocoon.ca for more information. 

You can ! If you are not 100% satisfied with your purchase, you can return the item within 14 days, after you have received it. In this case, we are happy to refund you 100% of your purchase value. Before returning the item, kindly contact us via happiness@honeycocoon.ca :)

We deliver our package to the most remote places in the entire world. 

Depending on the country of your residence, it normally takes between 1 - 4 weeks until you receive your package. Learn more about the estimated delivery time for your country here

We Offer Free Shipping on all orders over 50$ USD. For lower amounts, we try to split costs with you and charge a flat fee of $4.95 USD for USA, $6.95 for International orders

Sure. We provide you with a tracking number after we send out your package. You will receive an email notification, which includes the tracking number. If by any chance you can't locate your tracking number, please check your spam folder first, and if still nothing please contact us at happiness@honeycocoon.ca

Shoot us a message via email at happiness@honeycocoon.ca